Don Aligns Accountability, Culture, and Capability to impact profitability, results and speed, via workforce redistribution of outstanding, average and poor performers. He utilizes a culture-type model to address emotional attachment and a 9-Block system to address cognitive attachment, resulting in engagement and a high-performing workforce. Don implements culture-specific talent acquisition and talent management systems to create profitable exciting organizations, where people want to work. Basically, he has learned that performance comes down to: do people know what to do, are they motivated, and are they capable? in3’s 3-Gap Framework and supporting tools make this happen.