“You cannot motivate people! All you can do is create an environment that encourages performance”. How about that statement? It did not come from me. Rather it came from my associate Steve Armstrong that was managing $4 billion in staffing revenue. How about this...
It seems so simple. If we can just get our people to cross-sell between divisions, everyone wins!
The staffing industry is by nature a very reactionary business. When a client needs to fill a position, they typically need someone immediately.
In Part 2 of this series, I mention sales planning as the third key factor for business planning.