Articles and Publications
Tom Kosnik gives presentations, seminars and writes articles for several professional journals. Some of his articles are included here.
The essence of the art of mastering client relationships lies between being in a certain space before your client arrives, and then interacting with that client as if you don’t care whether or not your client goes with another vendor.
Staffing Industry Analysts, January 2011
Focus on two key criteria when evaluating vendors.
Contingent Workforce Strategies, November/December 2006
Staffing Industry Review, October 2006
Make sure your vendor metrics are realistic and fair.
Contingent Workforce Strategies, May 2007
Knowing the major potential errors can make all the difference in the world.
Staffing Industry Review, October 2008
A stepping stone to building an A-Class Fulfillment Service Offering.
Staffing Industry Review, March 2008